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Schedule an Appointment

Frequently Asked Questions

Services

Fit Factor

Fit Factor is an online resource for you to assess and learn about your physical health. It also serves as a resource to help your clinician develop the best plan of care for you in physical therapy.

Please fill out this brief survey assessing all aspects of physical health before your first appointment.

How do I know if Physical Therapy will help me?

Working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Contact us today to discuss your current condition and set up a free consultation if desired.

Can I go to any physical therapy I want?

As a patient, you have the right to receive physical therapy at any place you choose. At Optimal Physical Therapy, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

How do I schedule an appointment?

Our scheduling is easy and we offer 2 convenient locations and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or simply fill out the appointment form by clicking this link.

How do I know if you take my insurance?

Our office will be happy to assist in contacting your insurance company and determining your coverage based on your policy. For more information, visit our insurance plan page, and please do not hesitate to contact our office. We do offer different payment options for your convenience. Please have your insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

What if I don’t have insurance?

For patients who do not have insurance, we offer a discounted fee of $100, due at the time of service.

What type of payments do you accept?

We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

What do I wear?

Dress comfortably in clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose-fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

How long will my session last?

Typically, the first session is an evaluation and lasts for 1 hour. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

How many days do I need to come?

Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

What education or training do you have?

Physical therapists have years of university-level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state-licensed. Depending on the university, the physical therapy program is a doctorate-level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

Do you offer programs for me to prevent the injury from returning?

Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.  We can make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery.

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